To contact an Ambassador or request service, call or text 407.225.4632.
Downtown Orlando continues to attract new businesses, residents, and visitors to our vibrant metropolitan area. The Downtown Ambassador program serves to ensure a memorable and welcoming experience for everyone visiting our vibrant city center.
The Ambassador program provides a direct, on-the-street connection seven days a week from 7 am - 11 pm and proactively engages the community by providing the following services in downtown Orlando:
-
Ensuring world-class hospitality to the public by providing directions, recommendations, and other assistance as necessary
-
Offering safety escorts to and from any location in the downtown area
-
Assisting those experiencing homelessness with immediate critical social services, such as shelter, identification and counseling services, as well as direct interactions by handing out information and needed supplies
-
Contacting the Downtown Clean Team with any beautification needs in the public right of way and overall downtown improvement
-
Assisting businesses and residents with questions or concerns about the area
-
Providing special event safety and information
To contact an Ambassador or request service, call or text 407.225.4632.