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Downtown Ambassadors

Downtown Orlando continues to attract new businesses, residents, and visitors to our vibrant metropolitan area. The Downtown Ambassador program serves to ensure a memorable and welcoming experience for everyone visiting our vibrant city center.

The Ambassador program provides a direct, on-the-street connection seven days a week and proactively engages the community by providing the following services in downtown Orlando:

  • Ensuring world-class hospitality to the public by providing directions, recommendations, and other assistance as necessary

  • Offering safety escorts to and from any location in the downtown area

  • Observing and reporting suspicious activity and aggressive panhandling

  • Contacting the Downtown Clean Team with any beautification needs in the public right of way and overall downtown improvement

  • Assisting businesses and residents with questions or concerns about the area

  • Providing special event safety and information

To contact an Ambassador or request service, call or text 407.902.4374.