Downtown Ambassadors

Downtown Orlando continues to attract new businesses, residents, and visitors to our vibrant metropolitan area. The Downtown Ambassador program serves to ensure a memorable and welcoming experience to those in the urban area.

The Ambassador program provides a direct, on-the-street connection seven days a week and proactively engages the community by providing the following services in downtown Orlando:

  • Ensuring a world-class hospitality to the public by providing directions, recommendations, and other assistance as necessary
  • Safety escorts to and from any location in the downtown area
  • Observe and report suspicious activity and aggressive panhandling
  • Contacting the Downtown Clean Team with any beautification needs in the public right of way and overall downtown improvement
  • Assist businesses and residents with questions or concerns about the area
  • Special event safety and information

To contact an Ambassador, or request service, call or text 407.902.4374.

Do you have an Ambassador experience you would like to share? Email us at

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